New Client Form

CLIENT INFORMATION

*By providing your email, you consent to receive email communications from our Clinic (including but not limited to vaccine and appointment reminders, follow-up correspondence, and newsletters)

AUTHORIZED REPRESENTATIVE


This individual acts to provide consent for your pet’s treatment in situations when you, the owner, cannot be contacted.

PET INFORMATION

Do we have permission to request your pet's vet records?

Please note we accept cash, Visa, MasterCard, American Express and Debit Card as payment. We cannot accept cheques.

 

PERSONAL INFORMATION POLICY

I understand that Davisville Park Animal Hospital has a Personal Information Policy in accordance with the requirements of the Personal Information Protection and Electronic Documents Act.
 
By signing below, I am consenting to the collection, use and disclosure of my personal information (such as my home telephone number and address) in accordance with the purposes set out in the Policy, which include the following:
 
  1. maintaining complete and accurate client files, and complying with the requirements of the College of Veterinarians of Ontario, the Veterinarians Act and regulations under the Act;
  2. providing goods and services to veterinary clients, including contacting clients to schedule appointments and follow up on patient treatment, billing for goods and services and notifying clients about new services and promotional offers; and
  3. communicating and working with third parties providing veterinary medical or other services to clients, including other veterinary facilities and insurance companies which may pay for all or part of the cost of such services.

 

I understand that:

 

  1. my personal information will not be used or disclosed for purposes other than those for which it was collected, except with my consent, or except where use or disclosure is required by law;
  2. I have the right to view my personal information and have it amended, if inaccurate or incomplete; and
  3. a copy of the Policy will be provided on request.

 

A $50.00 deposit will be required at the time of scheduling to secure your appointment. If the appointment is canceled with less than 48 hours' notice, the deposit will be applied towards our no-show or late cancellation fee.

 
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CONSENT FOR COMMUNICATION & MEDIA USE

The Canadian Anti-Spam Legislation (“CASL”) prohibits the sending of any electronic messages that are commercial in nature unless the sender has received the recipients' express consent prior to sending the message. Our practice therefore requires your written consent to send you any electronic messages. While most of our communications are related to your pet’s health, some may contain commercial activities such as promotions, special events, or fundraising activities. Please note that if you do not consent, you will not receive ANY communications from our practice on any matter.
 

We also like to feature patients on our social media account(s), whether it be a success story, an interesting visit or the animal is just too cute not to. For us to responsibly take these videos and/or pictures we need to be granted your permission to use them on our social media account(s). Please keep in mind that your consent can be revoked at any time, but images and videos used during active consent will remain, though no further use of the images or videos will take place. A removal request can be made and will be reviewed, depending on the video and/or image we will try and remove it as requested but, in some cases, removal will not be possible, so please bear that in mind when consenting.

 

Please indicate what forms of communication are allowed: *

 

Note that phone calls must be allowed as that will always be the first contact method used in an emergency. Also, if you opt-out of email, you will not receive invoices, estimates, or reminders.

A. Service Communications
(These are used for appointment reminders, updates about your pet’s care, or billing-related matters.)
 

Print
Email
SMS/Text
Phone Calls


B. Marketing & Promotional Communications
(These are optional and include educational materials, newsletters, promotions, and social media use.)
 

Newsletter
Use of Pictures/Videos
Security Question *